For existing receptions
Offer support to your current reception
Well-come is an easy-to-set-up solution to ensure the reception of visitors during absences of receptionists.
Ask for a 30-day trialVisitor management kiosk
Get your visitors to be welcomed. Anytime. Any case.
We offer an interactive kiosk allowing visitors to announce their arrival.
Ask for a 30-day trial 
For new spaces
Offer a new experience to your visitors
Well-come is a new solution offering an innovative experience to visitors to fit various needs, from security spaces to coworking offices.
Ask for a 30-day trialUse cases
Here is a selection of examples where Well-come helps visitor management.
Existing reception: law firm
Law firm with extra opening hours
Well-come has been installed to support the receptionist during unusual openings.
Constraint Unusual opening hours
New space: coworking space
Coworking space without reception
Well-come has been installed in the corridor leading to the stairs of a coworking space.
Constraint Limited space to install a real reception
New space: self-reception
SME company
Well-come has been installed to offer a self-reception solution to visitors.
Constraint Limited budget
Visitor management as a service
New visitor experience
Well-come provides a new interactive reception for organizations wishing to offer a new experience to their visitors.
Easy to set up and manage
Well-come is a web-based solution compatible with major market touchscreens and easy to manage through an administration panel.
No infrastructure needed
Well-come is completely independent from your IT and telecom infrastructure. An internet connection is all we need.
Features
Well-come offers a wide range of features to enhance visitors’ experience and comply with security and corporate identity requirements.
Notifications
Select the type of notification to use. Call, SMS, email or Slack are the available notifications.
Multiple languages
Offer single or multiple languages for visitors through the user interface and for contact notifications.
Process customization
Define and manage the steps of the process to fit with company and compliance requirements.
Automatic updates
Avoid installation and updates. Software evolutions are automatically available after each new release.
Multiple companies
Manage more than one company on the same desk. Each company can have an independent process.
Appearance customization
Change colors, images and texts to customize user interfaces and comply with corporate identity requirements.
Voice communication
Activate the voice option to allow direct bidirectional communication between the visitor and the contact.
Self-admin module
Manage company and contacts information and activate the desired notification options for each contact.
Kiosks
We deliver a ready-to-use kiosk: a professional touchscreen on a floor stand, in 21 or 32 inches. Well-come also runs on major market touchscreens (tailor-made solution).
21 inches
Compact floor-standing format: ideal next to a reception desk, in a corridor or a small space.
32 inches
Large floor-standing format: readable from a distance, for an entrance hall or a building shared by several companies.
Pricing
Well-come is billed annually based on a monthly price. Additional fees apply for monthly billing.
Turnkey solution
From CHF 300 per location, per month
- Kiosk included
- Call notification
- SMS notification
- Email notification
- Multi-language
- Self-administration
- Onboarding support
- Automatic updates
Tailor-made solution
Contact us
- All turnkey solution features
- Integration on client’s hardware
- Slack notification
- Voice communication
- Multi-company
- Full process customization
- Full user interface customization
- Priority phone and email support
Frequently asked questions
What is Well-come?
Well-come is an interactive reception kiosk for businesses. On a touchscreen, visitors announce their arrival and select the person they came to see, who is notified immediately. The solution is designed and operated by Natives Sàrl in Geneva, Switzerland.
How is the person being visited notified?
By phone call, SMS, email or Slack, depending on the channel set for each contact. With the voice communication option, the visitor and their contact talk directly through the kiosk.
Do we need any IT or telecom infrastructure?
No. Well-come is independent from your IT and telecom infrastructure: an internet connection is all it needs. Software updates are automatic.
What hardware does Well-come run on?
We deliver a ready-to-use kiosk: a professional touchscreen on a floor stand, in 21 or 32 inches, included in the turnkey solution. Well-come also runs on major market touchscreens as part of the tailor-made solution.
How much does Well-come cost?
The turnkey solution starts at CHF 300 per location per month, kiosk included, billed annually (additional fees apply for monthly billing). The tailor-made solution is quoted on request. A free 30-day trial is available.
Can several companies share the same kiosk?
Yes. A single kiosk can welcome visitors for several companies, each with its own reception process.
Can the kiosk be adapted to our company?
Yes: interface colors, images and texts, the steps of the reception process and the languages offered (for example English, German and French) can all be customized. A self-admin module lets you manage the company, its contacts and their notifications.
When should you use Well-come?
To support an existing reception (absences, extended opening hours) or to welcome visitors where there is no reception desk: coworking spaces, SMEs, buildings shared by several companies.
Contact us
We are looking forward to hearing from you and your project.